If you want to integrate your Shopee shop with CXBOX in order to use in the Zendesk CRM, you must need to create an open platform account at Shopee Open Platform.
Creating an open platform account on Shopee is simple. You just need to submit the company documents. After receiving the approval from Shopee, our CXBOX team will assist your Shopee shop to integrate with CXBOX and Zendesk platform.
Feel free to submit a request here if you need any support.
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